Technology

Call center services provide a method of interacting with current and prospective customers to handle their telesales, telemarketing and customer service requirements.With the advent of technology, call center service providers have more capabilities than ever before. Businesses are exploring ways to reduce expenses and overhead, maximize their profits, expand...

Language barriers have been all but diminished in today’s day and age with the help of language translation websites. These websites and their accompanying features make it possible for people around the globe to connect with one another and develop both personal and professional relationships. You never know when...

There are several things to consider when comparing the use of gas, electric, or space heaters in your home. To many, the most important aspect that comes to mind is the model’s energy efficiency. Here is a list of the best model in each category. Gas Heaters ENERGY STAR...

Whether you’re attempting to learn a new language or you’re traveling to a foreign country that speaks a different language, a language translator app is one of the best ways to help you adapt to your surroundings. If you want an app that is specified for the language you...

Outsourcing your call center is a huge decision that will impact your business. Outsourcing is sometimes seen as negative, but outsourcing your call center could be positive for your company. To help solidify your decision, here are some pros and cons you may want to consider. Pros Experienced Agents:...

So you’re starting a new small business and there are areas that are so expensive that you really need to budget in other areas. Well, we have a solution for you, a free video conferencing solution that is! While video conferencing may not seem like the most important aspect...

English can be a pretty difficult language, but using a translation service can make it a little easier to grasp and understand. Trying to figure out a word or phrase? Use one of these top translation services to learn something new and get one step closer to being fluent...

Does your business need a call center? It’s definitely not an easy consideration, but it could give you enough time to focus on other essential aspects of your business. Here are some questions you can ask yourself to figure out if your business could benefit from hiring a call...

In today’s technology-based world, cell phones as a means of communication are a key item for everyone. The phone, also called mobile phone and smart phone, is a communication tool that almost everyone owns one or more. When choosing a cell phone plan, there are a lot of different...

Takings steps to make your manufactured mobile home more energy efficient is all about using less energy and saving money. But can you make mobile homes more energy efficient? Quite simply, there are very many and they can actually be realized by all parts of our society. Making your home...

Hundreds of call center programs exist, so it’s natural to have a tough time choosing between them. There’s more to it than picking the one with the lowest price tag. Here are some important considerations you should keep in mind before purchasing anything. Call Center Software Type Most call...

In the current mobile phone industry, there are a great many cell phones and plans to choose from, it will be very difficult to decide which one is the best for you. Before you pick a phone and plan, you need to know about phone types and some phone...

When traveling to a foreign country, it is always helpful to know a few key phrases to make getting around and interacting with locals that much easier. With these language-centered apps for your phone, you won’t have the need for a translator. Or, if you have the time, you...

If you ask security experts for their simple advice to ordinary people who are worried about being hacked, the answer would always be the same: don’t reuse passwords. This is because a large number of people reuse the same password across multiple accounts, and if any of their accounts...

Managing a call center can be tricky. Hundreds of employees may need assistance, customers could be unhappy with the quality, and systems could go down. Before you worry too much, here are some tips that could help you run a successful call center. Make sure the employees know the...

The best password management software do more now than just offer an encrypted, searchable database and an interface to search with. They include things like form auto-fill, multi-device syncing, auto-password changes, and notifications when a site you have an account with gets hacked. The best password managers come with the...

The field of artificial intelligence is a highly specialized concentration within the larger computer science discipline. It is a cross-disciplinary degree program combining components from computer science, philosophy, engineering, and even seemingly outlying subjects such as linguistics or psychology. While the first images that might come to mind when...

Call centers are used in several types of businesses from the food industry to telecommunications. You may have spoken to a call center without even knowing it! After this overview of call centers, you’ll be able to spot them without any issues. What is a Call Center? Call centers...

Password strength is a measure of the effectiveness of a password against guessing or brute-force attacks.However the system must store information about the user passwords in some form and if that information is stolen, say by breaching system security, the user passwords can be at risk. Since most people need to log in to dozens of different accounts, the...

A computer science degree is a broad area of study. Once completed, students will use their computer science degrees in a variety of specialized areas of employment. Each area requires a specific set of skills and background knowledge, and each comes with its own benefits. Software Engineer When organizations...

With the cost of cell phone plans on the rise, it’s no wonder people are looking for ways to save. One way that people tend to save on cell phone plans is by switching from contract to prepaid. With a prepaid cell phone plan, you can change your plan at the...

Computer science, simply put, is the study of computers and their function. However, since computers are such diverse tools with a wide range of uses and applications, the field of computer science is also broad. People who choose to study computer science can find themselves specializing in a number...

The basics of private branch exchange (PBX) are clear to anyone who has ever called a doctor’s office. You get a receptionist, a recording, or a chance to search for your contact by name and perhaps leave a voicemail. While not complex nor tremendously expensive, a virtual PBX system...

For someone who plays an instrument, having access to sheet music is important. New sheet music is essential to challenging yourself. Just like anything else, there are websites that provide free sheet music for nearly any instrument. The internet holds limitless inspiration for musicians if you can find the...

Data is the plural form of the word “Datum,” which means “a single piece of information,” so data is commonly just defined as information. This information can exist in a number of forms: as bits and bytes stored digitally, as words on paper, or just as facts floating around...

Home security is a concern for many people. We all want that added level of protection for our home, our possessions, and most importantly, our loved ones. When deciding to install a home security system, there are many aspects to take into consideration that will make the process simple...

Implementing a hosted PBX VOIP system is one of the most effective ways to enhance effectiveness and save money for your company. But what provider wins when comparing the best hosted VOIP systems for small business? Look below to see some of the advantages your group will enjoy by implementing...

Without a doubt, email marketing is a sound and simple strategy for promoting your business. It helps in maintaining close relationships with loyal customers while also attracting new customers. Of course, there is a long list of small business email marketing software options available with relatively low prices and...

Since MTV rarely plays music videos anymore, we’re forced to go elsewhere to find videos for our favorite music. The internet offers plenty of websites for watching videos of songs you can’t stop listening to. Here are the top 10 websites for watching music videos. 1. YouTube You can find...

A database is any organized collection or assortment of information or data. The programming language primarily used in creating databases is SQL (Standard Query Language), though other methods (the use of software and other programs like Excel) can help users create databases without using a programming language at all....

VoIP systems for small business provide your clients with a professional corporate-feel for a tremendously lower price than a regular VoIP phone system. Most businesses have mobile phones along with their regular phone system. However, business VoIP systems allow companies to combine both of these into one plan. In case you don’t...

Beginning an email marketing campaign is one of the best things you can do for your business. Following a set of standard practices can assist you in running a campaign that will increase subscribers and generate more revenue. Email marketing provides maximum return for a minimum investment. Step 1:...

Nowadays, it seems like you can get anything online for free. You can watch free movies or play free games. So it’s not surprising that you can also get free music. The internet has improved the way we do everything, including listening to our favorite songs or albums. With several...

We’ve all probably heard the term information technology, or IT, whether from a commercial or from your workplace. But what exactly is information technology? To put it simply, IT is the application of telecommunications equipment, like computers, to store, access, and share or otherwise manipulate data. The term is...

Ladies, we all know the overwhelming feeling of trying to live up to everybody else’s expectations. No matter how good we are, no matter how good we feel somebody, somewhere expects us to be more. Between a career, our kids and/or our spouse we barely make time to take...

Have you thought of making the switch from standard phone lines to a Voice-over-Internet Protocol (VoIP) phone system? If so, chances are you probably have some questions about the best hosted VoIP for small businesses, and more importantly, the installation and transition process. There are several benefits to using...

Email marketing is a form of marketing and advertising conducted via email messages to potential and existing customers. Emails may provide helpful information or news, or advertise a particular product or service. Messages to existing customers are meant to maintain their loyalty while messages to potential customers are meant...

Big data analytics is a unification of hidden patterns, market trends, and other useful business information. Data sources may include websites, social platforms or business applications. Additionally, they can also be app servers, sensors, open source data stores or hypervisors. Big data solutions are some of the most valuable,...

Nowadays, you can find music all over the web to stream, but with services such as Spotify and Pandora, you need good internet. If you’re in an area without internet, or you just want to legally download free music, here are 10 of the best websites that make it...

Cloud technology allows us to be more easily connected to our work, which might not sound like a good thing. But if you’re a small business owner, the increased accessibility that cloud technology gives you can be a great asset to you and your employees. Cloud storage makes it...

Should you start your own video hosting at your business? It is apparent that video conferencing has come out effectively as a means of communication in our modern society. Its enormous benefits are evident in each company’s activities in relation to collaboration with its other geographically-placed offices. The visual...

If you need to store your files in one place to either back them up or sync with other computers, you may consider using cloud storage. You want something that’s secure so your files won’t get lost or stolen. Thankfully, there are companies that provide this necessary service. Here’s...

As an entrepreneur, it can be difficult to compete with big businesses. You don’t have the same resources or budget at your disposal, therefore, marketing can be hard. However, email marketing can drastically level the playing field. Email marketing is more than just sending random emails, it’s a powerful...

The information technology research and advisory firm, Gartner, defines big data as “a large volume unstructured data which cannot be handled by standard database management systems.” This term became needed as the amount of data produced and transmitted has risen drastically and is continuing to do so. Every exchange on social media or other digital...

Nowadays, there are dozens of websites dedicated to allowing anyone to listen to what they love. No matter your musical tastes, there is something out there for you. Here are the top 10 free radio websites around the internet. 1. Pandora Pandora is one of the top music streaming websites...

1. PewDiePie- $15 million “Hey, How’s it going Bros, my name is PewDiePie!” Anyone who’s an avid Youtuber or subscriber is familiar with this lovable Swede and his awesome videos. Felix has been on YouTube for years, dominating the world of online gaming with his loud-mouthed gameplays and other equally...

In the modern world, many companies operate in different locations across the world. These companies require collaboration and interaction of the workers, which is hard to achieve through physical meetings. For successful running of the companies, there has to be communication to the staff, suppliers, and customers. The available...

We always want our families to be safe as for most of us, the safety of our family is one of the most important things in life. However, when you have to leave your home, most people want to know that their family members are protected from different types of...

An effective phone system is critically important for the development and growth of a small business. A phone system helps businesses to communicate with customers, suppliers, colleagues, business partners and other stakeholders. Shopping for the most suitable business telephone system is therefore imperative for any business enterprise – whatever...

Economics and speed are driving the current and future business models away from the traditional cloud storage solutions towards hybrid cloud storage solutions. Hybrid cloud computing may be relatively new, but it has already undergone lots of changes over the years. Traditional cloud storage solutions were either private cloud...