Overall Score

55.1

Net Monetary Value

69.3

Product Features

77.8

Customer Experience

-5.9

Pros & Cons

The Citi Diamond Preferred Card is for those seeking assistance with travel arrangements. The Diamond Preferred concierge service can book flights, hotel rooms, and even concert tickets. For an introductory period, users are not to pay an annual percentage rate on purchases and balance transfers.

  • No Annual Fee
  • Foreign Transaction Fees
  • No Sign-up Bonus

Card Details

Intro Promotions
Intro APR

0% APR for 21 Months

Intro Balance Transfer

0% Balance Transfer for 21 Months

Credit Needed
Good

(690-720)

Ongoing
APR

12.99% – 22.99%

Balance Transfer

12.99%

Annual Fee

$0

Foreign Transaction Fee

3.00%

EMV

Yes

Citibank

Citibank assists customers in the areas of checking and savings accounts, loans, wealth management advice and small business services. It is the consumer division of Citigroup, a multinational banking, and financial services corporation based in New York City. Citibank has a strong presence in major U.S. cities.

According to statistics from the Consumer Financial Protection Bureau, Citibank received a total of 1,320 complaints from customers in 2014. That same year, the bank addressed a total of 100 percent of the total complaints in a timely manner and managed to resolve 77 percent of complaints without customer dispute.

Posted on May 31, 2017