Overall Score
Net Monetary Value
Product Features
Customer Experience
Pros & Cons
The Citi Diamond Preferred Card is for those seeking assistance with travel arrangements. The Diamond Preferred concierge service can book flights, hotel rooms, and even concert tickets. For an introductory period, users are not to pay an annual percentage rate on purchases and balance transfers.
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No Annual Fee
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Foreign Transaction Fees
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No Sign-up Bonus
Card Details
0% APR for 21 Months
0% Balance Transfer for 21 Months
(690-720)
12.99% – 22.99%
12.99%
$0
3.00%
Yes
Citibank
Citibank assists customers in the areas of checking and savings accounts, loans, wealth management advice and small business services. It is the consumer division of Citigroup, a multinational banking, and financial services corporation based in New York City. Citibank has a strong presence in major U.S. cities.
According to statistics from the Consumer Financial Protection Bureau, Citibank received a total of 1,320 complaints from customers in 2014. That same year, the bank addressed a total of 100 percent of the total complaints in a timely manner and managed to resolve 77 percent of complaints without customer dispute.